Introduction
Imagine settling down after a long day in Addis Ababa, eager to watch your favourite football match or a new series — then getting stuck because your streaming service is confusing, or you don’t know how to reach support. That’s the pain many first-time satellite TV subscribers face in Ethiopia when dealing with DStv.
In this article you’ll learn everything you, as a beginner-to-intermediate viewer in Ethiopia, need to confidently pick the DStv Ethiopia package, understand payment and manage your account — including how to reach the right DStv Ethiopia phone number. We’ll dive into what each package offers, how to pay, support contacts and tips to get the best experience.
Table of Contents
What is DStv Ethiopia?
The brand DStv in Ethiopia is operated by MultiChoice Ethiopia (MCE) as the local distributor of MultiChoice’s pan-African pay TV service.
They aim to “enrich lives” by providing local and international channels, live sport, kids’ content and more in Ethiopia.
Why does that matter? Because as a viewer you’re not just choosing a foreign package—you’re engaging with a service tailored to the Ethiopian market: local language channels, local payment methods, local support.
Why Choose DStv Ethiopia?
Here are some strong benefits:
- Wide range of packages: from basic to premium, you can scale up/down depending on budget.
- Sports coverage: You’ll find major football leagues, international series, kids and general entertainment. For example, the Meda Sport package offers 120+ channels including UEFA Champions League.
- Local payment options: You can pay through Ethiopian banks, mobile money, USSD codes etc.
- Local customer service & support: There are Ethiopian contact options and local branch offices.
Understanding DStv Ethiopia Packages
Here’s a breakdown of the key packages as of 2025 (brief overview for beginners & intermediates):
| Package Name | Monthly Price (ETB)* | What’s Included / Suitable For |
|---|---|---|
| Gojo | ~ ETB 1,189+ | Entry-level: basic channels, good for just keeping up with general entertainment. |
| Beteseb | ~ ETB 1,399 | More channels, more HD content; great for family viewing. |
| Meda | ETB 1,399 (note: might vary) | Sports + general entertainment; good all-rounder. |
| Meda Sport | ETB 1,999 | Heavy sports focus: live football, UFC, etc. |
| Meda Plus | Higher price (annual option) | Larger channel lineup + multiple decoders/streams. |
| Premium | ETB 6,599 per month | Full suite: 160+ channels, 40+ HD, top sports, movies. |
*Prices as listed on the official site, but always check for latest updates.
Key takeaway: Choose based on your budget + what you watch most (sports? kids? movies?).
Quick Takeaway:
Pick the lowest package that covers your top 3 viewing needs (e.g., Premier League, kids, Amharic entertainment) then upgrade if you need more.
How to Pay & Manage Your DStv Ethiopia Subscription
One of the common beginner pain-points: paying and managing without surprises. Here’s how:
1. Payment Methods
- Bank deposit: Many Ethiopian banks support DStv payment. For example, deposit via Commercial Bank of Ethiopia (CBE) to Account 8881 under “MultiChoice Ethiopia for MCA Subscription”.
- Mobile banking/USSD: CBE Mobile, Amole, Tele Birr, etc support DStv payments.
- Bundled internet + DStv: For example, Ethio Telecom bundles offer FTTH internet + DStv packages.
2. Managing Account & Smartcard
- Use the USSD *9299# (if your mobile number is registered) to check what you owe, reconnect or fix errors.
- Use the MyDStv app (Android/iOS) to manage your account.
- Keep your “smartcard number” or “IUC” number safe — you’ll need it for payments & customer support.
3. Tips to Avoid Interruptions
- Always pay before your due date.
- After payment, wait for confirmation; sometimes you must dial USSD again to reconnect.
- If you change your package mid-month, check pro-rata charges or restrictions.
- Use the official website or app to verify offers; avoid shady deals.
How to Contact DStv Ethiopia – Phone Number & Support Channels
Finding the correct DStv Ethiopia phone number and support pathway is crucial when you run into issues.
Here are trusted contact details:
- For enquiries, official email: info@dstvethiopia.com
- Local branch numbers listed: +251 11 6639900 and +251 11 6171010 for MultiChoice Ethiopia PLC in Addis Ababa.
- USSD for general self-service: *9299# when dialled from the mobile number registered on the DStv system.
Note: I could not find a widely publicised single dedicated “24hrs phone number” specifically labelled as “DStv Ethiopia 24hrs phone number” in publicly available info. If you see such a number elsewhere, make sure to verify it on the official DStv Ethiopia site to avoid scams.
Helpful Tip: When you call, have handy: your smartcard/IUC number, your full name, the registered mobile number & a description of the issue (e.g., “decoder showing error E16”, or “Cannot upgrade package”).
Read More: Jiji Ethiopia: How to Buy, Sell & Score Great Deals Online
What Changed in 2025?
- Bundled offers with Ethio Telecom: In 2025, DStv Ethiopia expanded internet + TV bundle deals (FTTH + DStv) with discounts up to ~35%.
- Messaging & social channels: Official Telegram channel and announcements for updates/promotions.
- Slight price adjustments: As markets evolve, DStv Ethiopia’s pricing and inflation effects may cause changes — always check before subscribing.
FAQs: Frequently Asked Questions
Q1: What is the cheapest DStv Ethiopia package?
The Gojo (or equivalent entry-level) package is the most affordable; in the mid-2020s it starts around ETB 1,189.
Q2: Can I watch DStv Ethiopia on a mobile phone or tablet?
Yes — some packages (eg Meda Plus) allow streams/downloads to smartphones/tablets.
Q3: How do I upgrade my DStv Ethiopia package?
You can pay the difference via the same payment channels, or contact support via USSD/app or the phone lines. Make sure to ask if there are monthly prorations or requirements.
Q4: Where is the DStv Ethiopia phone number?
While a single “24 hrs” line wasn’t explicitly confirmed publicly, local contact numbers such as +251 11 6639900 (MultiChoice Ethiopia) are listed.
Q5: What happens if my DStv decoder shows “Error E16”?
Usually it indicates a smartcard authentication issue or payment issue. Use *9299# or the app to check account status, and if unresolved contact support with your smartcard number.
Final Takeaways
- Choose the DStv Ethiopia package that fits your viewing habits (sports? kids? movies?) rather than just picking the cheapest.
- Use the correct payment methods (bank deposit, USSD, mobile money) to avoid service interruption.
- The DStv Ethiopia phone number and support channels are essential — keep them on hand and verify from the official site.
- Stay aware of new bundle offers (internet + TV) which may give better value in 2025+.
- As an Ethiopian viewer making decisions, understanding how the service works locally (payment, support, package names) makes the difference between frustration and a smooth entertainment experience.
Conclusion
I’ve walked you through everything an Ethiopian viewer (beginner-to-intermediate) needs to know about DStv Ethiopia: the variety of packages, how to pay and manage your account, how to reach support and what recent changes matter.
Now it’s up to you: pick your viewing priorities, check your budget, set up payment ahead of time, and start enjoying your DStv subscription with confidence. No more guessing which package is right or hunting for contact numbers.
If you like, I can also create a comparison infographic of all DStv Ethiopia packages + monthly channel count + costs — would you like me to prepare that?
